Added new services for support lens dashboard

scripts/config/app_constants.py

@@ -16,9 +16,12 @@ class Endpoints:
 
     save_support_case = base_url + "/support_case/create"
     fetch_support_case = base_url + "/support_case/fetch"
-    delete_support_case = base_url + "/support_case/delete"
+    delete_case_details = base_url + "/support_case/delete"
+    resolve_case_details = base_url + "/support_case/resolve"
+    close_case_details = base_url + "/support_case/close"
     edit_support_case = base_url + "/support_case/edit"
     get_support_case_table_details = base_url + "/support_case/fetch_table"
+    get_dashboard_details = base_url + "/support_case/get_dashboard_details"
 
 
 class DBMapping:
@@ -39,7 +42,12 @@ class DBMapping:
 
 class CaseStatus:
     OPEN = "open"
-    DELETE = "delete"
+    DELETED = "deleted"
+    CLOSED = "closed"
+    REPLIED = "replied"
+    RESOLVED = "resolved"
+    RE_ASSIGNED = "re_assigned"
+    ASSIGNED = "assigned"
 
 
 class StatusMessages:
@@ -58,6 +66,8 @@ class StatusMessages:
 
     SUPPORTCASE_SAVE = "Failed to save support case details"
     SUPPORTCASE_FETCH = "Failed to fetch support case details"
+    SUPPORTCASE_DASHBOARD = "Failed to fetch dashboard details"
+    SUPPORTCASE = "Failed to update case details"
 
 
 class StaticJsons:
@@ -95,8 +105,8 @@ class StaticJsons:
     ]
     SUPPORTLENS_FETCHTABLE_HEADERCONTENT = [
         {
-            "value": "case_number",
-            "label": "case Number",
+            "value": "case_id",
+            "label": "Case Number",
             "enable_column_search": True,
             "header_type": "text"
         },
@@ -107,18 +117,19 @@ class StaticJsons:
             "header_type": "text"
         },
         {
-            "value": "customer_project_id",
+            "value": "ProjectName",
             "label": "Customer Project ID",
             "enable_column_search": True,
             "header_type": "text"
         },
-        {
-            "value": "status",
-            "label": "Status",
-            "enable_column_search": True,
-            "header_type": "select",
-            "options": []
-        },
+        # {
+        #     "value": "status",
+        #     "label": "Status",
+        #     "enable_column_search": True,
+        #     "header_type": "select",
+        #     "options": [],
+        #     "hidden": True
+        # },
         {
             "value": "created_by",
             "label": "Created By",
@@ -127,7 +138,7 @@ class StaticJsons:
             "options": []
         },
         {
-            "value": "last_updated",
+            "value": "last_updated_on",
             "label": "Last Updated",
             "enable_column_search": True,
             "header_type": "date_range"
@@ -159,6 +170,110 @@ class StaticJsons:
 
         ]
     }
+    SUPPORTLENS_HEADER_CONTENT = {"support_lens_table_header_content": [
+        {
+            "key": "open",
+            "label": "Open",
+            "svgName": 'open.svg',
+            "count": 0,
+            "className": "w-20",
+        },
+        {
+            "key": "replied",
+            "label": "Replied",
+            "count": 0,
+            "svgName": 'replied-yet-to-assign.svg',
+            "className": "w-20",
+        },
+        {
+            "key": "assigned",
+            "label": "Assigned",
+            "count": 0,
+            "svgName": 'assigned.svg',
+            "className": "w-20",
+        },
+        {
+            "key": "re_assigned",
+            "label": "Re-Assigned",
+            "count": 0,
+            "svgName": 're-assigned.svg',
+            "className": "w-20",
+        },
+        {
+            "key": "resolved",
+            "label": "Resolved",
+            "count": 0,
+            "svgName": 'resolved.svg',
+            "className": "w-20",
+        },
+        {
+            "key": "deleted",
+            "label": "Deleted",
+            "count": 0,
+            "svgName": 'deleted.svg',
+            "className": "w-20 mr-1",
+        },
+        {
+            "key": "closed",
+            "label": "Closed",
+            "count": 0,
+            "svgName": 'closed.svg',
+            "className": "w-20 mr-1",
+        }
+    ],
+        "support_lens_dashboard_header_content":
+            [
+                {
+                    "key": "open",
+                    "label": "OPEN CASES",
+                    "count": 0,
+                    "valueColor": "#484848",
+                    "iconStyle": {"color": '#F44336'},
+                    "svgName": 'open.svg'
+                },
+                {
+                    "key": "replied",
+                    "label": "REPLIED/ YET TO ASSIGN",
+                    "count": 0,
+                    "valueColor": "#484848",
+                    "iconStyle": {'color': '#FFC107'},
+                    "svgName": 'replied-yet-to-assign.svg'
+                },
+                {
+                    "key": "assigned",
+                    "label": "ASSIGNED CASES",
+                    "count": 0,
+                    "valueColor": "#484848",
+                    "iconStyle": {'color': '#03A9F4'},
+                    "svgName": 'assigned.svg'
+                },
+                {
+                    "key": "re_assigned",
+                    "label": "RE-ASSIGNED CASES",
+                    "count": 0,
+                    "valueColor": "#484848",
+                    "iconStyle": {'color': '#3F51B5'},
+                    "svgName": 're-assigned.svg'
+                },
+                {
+                    "key": "resolved",
+                    "label": "RESOLVED CASES",
+                    "count": 0,
+                    "valueColor": "#484848",
+                    "iconStyle": {'color': '#4CAF50'},
+                    "svgName": 'resolved.svg'
+                }
+            ],
+        "support_lens_chart_header_content":
+
+            [
+                {"count": 0, "name": 'OPEN CASES', "itemStyle": {"color": '#EF5350'}, "key": "open"},
+                {"count": 0, "name": 'REPLIED/ YET TO ASSIGN', "itemStyle": {"color": '#FFCA28'}, "key": "replied"},
+                {"count": 0, "name": 'ASSIGNED CASES', "itemStyle": {"color": '#29B6F6'}, "key": "assigned"},
+                {"count": 0, "name": 'RE-ASSIGNED CASES', "itemStyle": {"color": '#5C6BC0'}, "key": "re_assigned"},
+                {"count": 0, "name": 'RESOLVED CASES', "itemStyle": {"color": '#66BB6A'}, "key": "resolved"},
+            ]
+    }
 
 
 class MongoEncryptionConstants:

scripts/core/handler/resolver_setup_handler.py

@@ -118,7 +118,7 @@ class ResolverSetupHandler:
                                               collection_name=DBMapping.resolver_configuration,
                                               set_json=record, query=query_json)
 
-            final_json = dict(status=StatusMessages.SUCCESS, message="Category saved Successfully")
+            final_json = dict(status=StatusMessages.SUCCESS, message="Resolver data saved Successfully")
         except Exception as e:
             logger.debug("Exception occurred while saving category data" + str(e))
         return final_json
@@ -165,7 +165,7 @@ class ResolverSetupHandler:
             self.mongo_obj.delete_one_record(db_name=DBMapping.support_lens_configuration,
                                              collection_name=DBMapping.resolver_configuration,
                                              query_json=query_json)
-            final_json = dict(status=StatusMessages.SUCCESS, message="Resolved deleted Successfully")
+            final_json = dict(status=StatusMessages.SUCCESS, message="Resolver data deleted Successfully")
         except Exception as e:
             logger.debug("Exception occurred while deleting Resolver data" + str(e))
         return final_json

scripts/core/services/supportcase_setup_configuration.py

@@ -35,24 +35,47 @@ def fetch_support_case_details():
     return final_json
 
 
-@supportcase_setup_configuration.route(Endpoints.delete_support_case, methods=['POST'])
+@supportcase_setup_configuration.route(Endpoints.delete_case_details, methods=['POST'])
 @apply_encryption
-def delete_support_case_details():
-    final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE_SAVE}
+def delete_case_details():
+    final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE}
     try:
         input_data = request.data
         # input_data = request.get_json()
-        final_json = handler_obj.delete_case_details(input_data)
+        final_json = handler_obj.delete_support_case_details(input_data)
     except Exception as e:
         logger.exception("Exception -> %s" % str(e))
     return final_json
 
 
+@supportcase_setup_configuration.route(Endpoints.resolve_case_details, methods=['POST'])
+@apply_encryption
+def resolve_case_details():
+    final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE}
+    try:
+        input_data = request.data
+        # input_data = request.get_json()
+        final_json = handler_obj.resolve_support_case_details(input_data)
+    except Exception as e:
+        logger.exception("Exception -> %s" % str(e))
+    return final_json
+
+@supportcase_setup_configuration.route(Endpoints.close_case_details, methods=['POST'])
+@apply_encryption
+def close_case_details():
+    final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE}
+    try:
+        input_data = request.data
+        # input_data = request.get_json()
+        final_json = handler_obj.close_case_details(input_data)
+    except Exception as e:
+        logger.exception("Exception -> %s" % str(e))
+    return final_json
 
 @supportcase_setup_configuration.route(Endpoints.get_support_case_table_details, methods=['POST'])
 @apply_encryption
 def get_support_case_table_details():
-    final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE_SAVE}
+    final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE_FETCH}
     try:
         input_data = request.data
         # input_data = request.get_json()
@@ -60,3 +83,16 @@ def get_support_case_table_details():
     except Exception as e:
         logger.exception("Exception -> %s" % str(e))
     return final_json
+
+
+@supportcase_setup_configuration.route(Endpoints.get_dashboard_details, methods=['POST'])
+@apply_encryption
+def get_dashboard_details():
+    final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE_DASHBOARD}
+    try:
+        input_data = request.data
+        # input_data = request.get_json()
+        final_json = handler_obj.get_dashboard_details(input_data)
+    except Exception as e:
+        logger.exception("Exception -> %s" % str(e))
+    return final_json