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support_lens
Commit 93b0c18b authored by harshavardhan.c's avatar harshavardhan.c
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Added new services for support lens dashboard

parent 1c975cab
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Showing with 367 additions and 65 deletions
scripts/config/app_constants.py
View file @ 93b0c18b
......@@ -16,9 +16,12 @@ class Endpoints:
save_support_case = base_url + "/support_case/create"
fetch_support_case = base_url + "/support_case/fetch"
delete_support_case = base_url + "/support_case/delete"
delete_case_details = base_url + "/support_case/delete"
resolve_case_details = base_url + "/support_case/resolve"
close_case_details = base_url + "/support_case/close"
edit_support_case = base_url + "/support_case/edit"
get_support_case_table_details = base_url + "/support_case/fetch_table"
get_dashboard_details = base_url + "/support_case/get_dashboard_details"
class DBMapping:
......@@ -39,7 +42,12 @@ class DBMapping:
class CaseStatus:
OPEN = "open"
DELETE = "delete"
DELETED = "deleted"
CLOSED = "closed"
REPLIED = "replied"
RESOLVED = "resolved"
RE_ASSIGNED = "re_assigned"
ASSIGNED = "assigned"
class StatusMessages:
......@@ -58,6 +66,8 @@ class StatusMessages:
SUPPORTCASE_SAVE = "Failed to save support case details"
SUPPORTCASE_FETCH = "Failed to fetch support case details"
SUPPORTCASE_DASHBOARD = "Failed to fetch dashboard details"
SUPPORTCASE = "Failed to update case details"
class StaticJsons:
......@@ -95,8 +105,8 @@ class StaticJsons:
]
SUPPORTLENS_FETCHTABLE_HEADERCONTENT = [
{
"value": "case_number",
"label": "case Number",
"value": "case_id",
"label": "Case Number",
"enable_column_search": True,
"header_type": "text"
},
......@@ -107,18 +117,19 @@ class StaticJsons:
"header_type": "text"
},
{
"value": "customer_project_id",
"value": "ProjectName",
"label": "Customer Project ID",
"enable_column_search": True,
"header_type": "text"
},
{
"value": "status",
"label": "Status",
"enable_column_search": True,
"header_type": "select",
"options": []
},
# {
# "value": "status",
# "label": "Status",
# "enable_column_search": True,
# "header_type": "select",
# "options": [],
# "hidden": True
# },
{
"value": "created_by",
"label": "Created By",
......@@ -127,7 +138,7 @@ class StaticJsons:
"options": []
},
{
"value": "last_updated",
"value": "last_updated_on",
"label": "Last Updated",
"enable_column_search": True,
"header_type": "date_range"
......@@ -159,6 +170,110 @@ class StaticJsons:
]
}
SUPPORTLENS_HEADER_CONTENT = {"support_lens_table_header_content": [
{
"key": "open",
"label": "Open",
"svgName": 'open.svg',
"count": 0,
"className": "w-20",
},
{
"key": "replied",
"label": "Replied",
"count": 0,
"svgName": 'replied-yet-to-assign.svg',
"className": "w-20",
},
{
"key": "assigned",
"label": "Assigned",
"count": 0,
"svgName": 'assigned.svg',
"className": "w-20",
},
{
"key": "re_assigned",
"label": "Re-Assigned",
"count": 0,
"svgName": 're-assigned.svg',
"className": "w-20",
},
{
"key": "resolved",
"label": "Resolved",
"count": 0,
"svgName": 'resolved.svg',
"className": "w-20",
},
{
"key": "deleted",
"label": "Deleted",
"count": 0,
"svgName": 'deleted.svg',
"className": "w-20 mr-1",
},
{
"key": "closed",
"label": "Closed",
"count": 0,
"svgName": 'closed.svg',
"className": "w-20 mr-1",
}
],
"support_lens_dashboard_header_content":
[
{
"key": "open",
"label": "OPEN CASES",
"count": 0,
"valueColor": "#484848",
"iconStyle": {"color": '#F44336'},
"svgName": 'open.svg'
},
{
"key": "replied",
"label": "REPLIED/ YET TO ASSIGN",
"count": 0,
"valueColor": "#484848",
"iconStyle": {'color': '#FFC107'},
"svgName": 'replied-yet-to-assign.svg'
},
{
"key": "assigned",
"label": "ASSIGNED CASES",
"count": 0,
"valueColor": "#484848",
"iconStyle": {'color': '#03A9F4'},
"svgName": 'assigned.svg'
},
{
"key": "re_assigned",
"label": "RE-ASSIGNED CASES",
"count": 0,
"valueColor": "#484848",
"iconStyle": {'color': '#3F51B5'},
"svgName": 're-assigned.svg'
},
{
"key": "resolved",
"label": "RESOLVED CASES",
"count": 0,
"valueColor": "#484848",
"iconStyle": {'color': '#4CAF50'},
"svgName": 'resolved.svg'
}
],
"support_lens_chart_header_content":
[
{"count": 0, "name": 'OPEN CASES', "itemStyle": {"color": '#EF5350'}, "key": "open"},
{"count": 0, "name": 'REPLIED/ YET TO ASSIGN', "itemStyle": {"color": '#FFCA28'}, "key": "replied"},
{"count": 0, "name": 'ASSIGNED CASES', "itemStyle": {"color": '#29B6F6'}, "key": "assigned"},
{"count": 0, "name": 'RE-ASSIGNED CASES', "itemStyle": {"color": '#5C6BC0'}, "key": "re_assigned"},
{"count": 0, "name": 'RESOLVED CASES', "itemStyle": {"color": '#66BB6A'}, "key": "resolved"},
]
}
class MongoEncryptionConstants:
......
scripts/core/handler/resolver_setup_handler.py
View file @ 93b0c18b
......@@ -118,7 +118,7 @@ class ResolverSetupHandler:
collection_name=DBMapping.resolver_configuration,
set_json=record, query=query_json)
final_json = dict(status=StatusMessages.SUCCESS, message="Category saved Successfully")
final_json = dict(status=StatusMessages.SUCCESS, message="Resolver data saved Successfully")
except Exception as e:
logger.debug("Exception occurred while saving category data" + str(e))
return final_json
......@@ -165,7 +165,7 @@ class ResolverSetupHandler:
self.mongo_obj.delete_one_record(db_name=DBMapping.support_lens_configuration,
collection_name=DBMapping.resolver_configuration,
query_json=query_json)
final_json = dict(status=StatusMessages.SUCCESS, message="Resolved deleted Successfully")
final_json = dict(status=StatusMessages.SUCCESS, message="Resolver data deleted Successfully")
except Exception as e:
logger.debug("Exception occurred while deleting Resolver data" + str(e))
return final_json
......
scripts/core/services/supportcase_setup_configuration.py
View file @ 93b0c18b
......@@ -35,24 +35,47 @@ def fetch_support_case_details():
return final_json
@supportcase_setup_configuration.route(Endpoints.delete_support_case, methods=['POST'])
@supportcase_setup_configuration.route(Endpoints.delete_case_details, methods=['POST'])
@apply_encryption
def delete_support_case_details():
final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE_SAVE}
def delete_case_details():
final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE}
try:
input_data = request.data
# input_data = request.get_json()
final_json = handler_obj.delete_case_details(input_data)
final_json = handler_obj.delete_support_case_details(input_data)
except Exception as e:
logger.exception("Exception -> %s" % str(e))
return final_json
@supportcase_setup_configuration.route(Endpoints.resolve_case_details, methods=['POST'])
@apply_encryption
def resolve_case_details():
final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE}
try:
input_data = request.data
# input_data = request.get_json()
final_json = handler_obj.resolve_support_case_details(input_data)
except Exception as e:
logger.exception("Exception -> %s" % str(e))
return final_json
@supportcase_setup_configuration.route(Endpoints.close_case_details, methods=['POST'])
@apply_encryption
def close_case_details():
final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE}
try:
input_data = request.data
# input_data = request.get_json()
final_json = handler_obj.close_case_details(input_data)
except Exception as e:
logger.exception("Exception -> %s" % str(e))
return final_json
@supportcase_setup_configuration.route(Endpoints.get_support_case_table_details, methods=['POST'])
@apply_encryption
def get_support_case_table_details():
final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE_SAVE}
final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE_FETCH}
try:
input_data = request.data
# input_data = request.get_json()
......@@ -60,3 +83,16 @@ def get_support_case_table_details():
except Exception as e:
logger.exception("Exception -> %s" % str(e))
return final_json
@supportcase_setup_configuration.route(Endpoints.get_dashboard_details, methods=['POST'])
@apply_encryption
def get_dashboard_details():
final_json = {"status": StatusMessages.FAILED, "message": StatusMessages.SUPPORTCASE_DASHBOARD}
try:
input_data = request.data
# input_data = request.get_json()
final_json = handler_obj.get_dashboard_details(input_data)
except Exception as e:
logger.exception("Exception -> %s" % str(e))
return final_json
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